Senior Sales Operations Manager
Description What We Do: Managing Cyber Risk, Together – As the world becomes increasingly connected, the need for Forescout’s solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers’ security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets. At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting-edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us! What You Will Do In this role, you will play a key part in optimising sales operations and driving cross-functional alignment to support revenue growth. You will refine workflows, ensure data accuracy, create performance insights, and collaborate closely with sales, marketing, and finance teams to align objectives, improve outcomes, and drive revenue.
- Process and Strategy – Design, implement, and continuously improve sales processes from lead generation through to deal closure, increasing efficiency and effectiveness across the sales cycle.
- CRM and Technology Management – Oversee, manage and maintain the sales CRM and related sales technology tools, ensuring the team leverages these systems efficiently and effectively.
- Data Analysis and Reporting – Analyse sales data, track key metrics (KPIs), and produce detailed reports and forecasts to provide actionable, data-driven insights to sales leadership, sales teams and other stakeholders.
- Forecasting – Develop and maintain forecasting models and tools, supporting strategic planning and accurate sales projections.
- Data Integrity – Ensure the accuracy, consistency, and completeness of customer and sales data across all systems.
- Cross-Functional Collaboration – Partner with sales, marketing, and finance teams to ensure alignment of goals, data, and processes that drive organisational success.
- Training and Support – Provide training and guidance to sales representatives on tools, systems, and processes, and assist with operational tasks such as pricing, product availability, and customer inquiries.
- Experience – Proven experience in sales operations, business operations, or a related analytical role within a high-growth or technology-driven environment.
- Technical Proficiency – Strong hands-on experience with CRM systems (e.g., Salesforce) and sales enablement tools, with the ability to manage data, create dashboards, and generate performance insights.
- Analytical Skills – Skilled in data analysis, reporting, and forecasting, with the ability to translate data into actionable insights and recommendations.
- Process Mindset – Adept at designing, implementing, and refining processes that improve efficiency and scalability.
- Collaboration – Excellent interpersonal and communication skills with a proven ability to work effectively across sales, marketing, finance, and operations teams.
- Attention to Detail – Demonstrated ability to maintain high standards of data accuracy, consistency, and integrity.
- Problem-Solving – Proactive and resourceful in identifying challenges and implementing practical, scalable solutions.
- Education – Bachelor’s degree in Business, Finance, Marketing, or a related field; advanced analytical or CRM certifications are a plus.
- One Team – We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.