Programme Manager (Ref: 197039)

Role: Programme Manager ( Ref: 197039)

Type: Perm or FTC

Location: West Midlands with UK travel

Salary: £75,000 - £90,000 + benefits

Please contact callum.belle@forsythbarnes.com

Overvi

ewWe are looking for an experienced Programme Manager to lead the successful delivery of complex digital programmes for a portfolio of high-profile clients. This is a client-facing role requiring someone who can confidently build trusted relationships, manage multiple workstreams, and ensure strategic outcomes are delivered on time, within budget, and to the highest qualit

y.The successful candidate will have a proven background in delivering digital transformation programmes, managing cross-functional teams, and acting as the primary point of contact for clients throughout the programme lifecycl

e.
This role would suit an experienced Programme Manager who thrives in a client-facing environm ent, enjoys leadi ng complex digital program mes, and is passionate about delivering exceptional results through collaboration, strategic thinking and outstanding stakeholder manageme

nt.
Utilities or adjacent experience would be benefi c

ial.
Key Responsibil

• itiesLead the end-to-end delivery of multiple digital programmes, ensuring successful outcomes against agreed scope, timelines, budgets and quality stand
• ards.Build and maintain strong, long-term relationships with clients, acting as a trusted advisor throughout programme deli
• very.Facilitate regular client governance meetings, steering committees and executive upd
• ates.Manage programme plans, risks, issues, dependencies and change requests, ensuring appropriate mitigation strategies are in p
• lace.Coordinate multidisciplinary delivery teams including Project Managers, Business Analysts, Developers, Designers, QA and third-party suppl
• iers.Ensure alignment between business objectives and technical delivery across multiple concurrent proj
• ects.Work closely with clients to understand evolving business needs and identify opportunities for continuous improvement and additional v
• alue.Monitor programme performance through KPIs, reporting and governance framew
• orks.Support commercial activities including programme forecasting, resource planning and budget manage
• ment.Drive best practice programme management methodologies, ensuring consistency across deli
• very.Champion collaboration, transparency and effective communication across both internal and client t

eams.
Essential Skills & Expe

• rienceSignificant experience delivering co mplex digital prog rammes within agency, consultancy or technology-led environ
• ments.S trong client-facing expe rience, with the ability to manage senior stakeholders and build trusted relation
• ships.Proven experience managing multiple concurrent programmes and pro
• jects.Excellent stakeholder management skills across technical and non-technical audi
• ences.Strong understanding of Agile, Scrum and Waterfall delivery methodol
• ogies.Experience working with digital products, platforms, software development and technology delivery
• teams.Excellent communication, presentation and facilitation s
• kills.Strong commercial awareness with experience managing budgets and programme finan
• cials.Demonstrable experience managing programme risks, governance and repo
• rting.Ability to influence, negotiate and resolve issues in a fast-paced enviro

nment.
De

• sirableExperience delivering digital transformation initi
• atives.Knowledge of cloud technologies, data platforms or enterprise s
• ystems.Experience working with distributed or offshore delivery
• teams.PRINCE2 Practitioner, MSP, AgilePM, PMP or equivalent programme management certifi
• cation.Experience using delivery tools such as Jira, Azure DevOps, Monday.com, Asana or Microsoft P

roject.
Personal At

• tributesExceptional communicator with a consultative a
• pproach.Highly organised with excellent attention to
• detail.Commercially minded and focused on delivering clien
• t value.Calm under pressure with strong problem-solving
• skills.Proactive, adaptable and able to manage competing pri
• orities.Collaborative leader who inspires confidence across clients and deliver
• y teams.Passionate about digital technology and delivering outstanding customer expe

riences.
What Success L

• ooks LikeDigital programmes are delivered successfully, meeting client expectations and business ob
• jectives.Strong, lasting client relationships resulting in high levels of customer satisfaction and repeat
• business.Effective governance, risk management and programme r
• eporting.High-performing delivery teams working collaboratively towards shar
• ed goals.Continuous improvement in delivery processes and programme