3rd line / escalations engineer – MSP

Fortis recruitment are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to become part of their helpdesk to support multiple clients. All the clients have different technologies that need supporting so have a wide variety of experience is essential.

What we are looking for

• 5 years in a 3rd line role within an MSP
• Strong Microsoft 365, Azure, Active Directory and Windows server skills
• Great customer service
• Excellent troubleshooting and problem solving skills

This is a Monday – Friday position and will be 100% office based other than an occasional visit to client sites. You will be working within a close-knit team and mentoring the more junior engineers.

If you are an experienced 3rd line engineer with an extensive MSP background please apply now to find out more.

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