Site Service Engineer
About
Our clients Integration designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. We excel in complex, critical, and regulated environments, where our customers require innovative, tailored solutions they can depend on.
Job Description
This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting.
The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home.
Key Responsibilities
General
- Provide a reliable, courteous, efficient, and effective service.
- Always maintain a positive image of the company to the customer, through high standards of dress and customer communications.
- At the completion of each service visit close or update the helpdesk with the call status
- Ensure that any company vehicle provided is maintained in good working order.
- Maintain a high level of personal performance demonstrating a willingness to help colleagues.
- A flexible approach to working hours.
- Adhere to the company’s Management Systems.
- To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.
Field Based
- To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London.
- To provide day to day care, maintenance, and repair of the functional and managed control rooms.
- To provide day to day care, maintenance, and repair of the multi-site Access Control Systems.
- To be able to support and maintain Perimeter Detection Systems
- To complete a planned preventative maintenance regime.
- To assist and engage with deployment of planned OOH’s/Weekend works.
Qualifications
- Sound knowledge of CCTV, IT and PID Systems on varying scales.
- Sound knowledge of Access Control systems with Site Mustering
- Sound knowledge of DVR & NVR systems.
- On site repair capability.
What We Offer
We offer a range of benefits that help make it a great place to work. Please note that benefits may vary depending on region and role.
- Remote & Hybrid Working Supported
- Flexible Working, Around Core Hours
- Health & Wellbeing Programme
- Life Assurance (4 x Annual Salary)
- 5% Matched Pension Scheme
- Carry Over Holidays (Up To 5)
- Reward & Recognition Programme
- Long Service Rewards
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.