Site Service Engineer

Our clients designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. They excel in complex, critical, and regulated environments, where their customers require innovative, tailored solutions they can depend on.

They succeed where their knowledge, experience and deep technical expertise is most valued to customers, specifically public space and heritage buildings, transport, critical national infrastructure, finance, high security, and custodial markets. With high security systems experience, field proven products and expert support personnel in the UK & Ireland, they offer clients turnkey solutions for comprehensive protection and peace of mind.

Job Description

This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting.

The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background.

The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home.

Key Responsibilities

General

• Provide a reliable, courteous, efficient, and effective service.
• Always maintain a positive image of the company to the customer, through high standards of dress and customer communications.
• Ensure that any company vehicle provided is maintained in good working order.
• Maintain a high level of personal performance demonstrating a willingness to help colleagues.
• A flexible approach to working hours.
• Adhere to the company’s Management Systems.
• To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.

Field Based

• To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London.
• To provide day to day care, maintenance, and repair of the functional and managed control rooms.
• To provide day to day care, maintenance, and repair of the multi-site Access Control Systems.
• To be able to support and maintain Perimeter Detection Systems
• To complete a planned preventative maintenance regime.
• To assist and engage with deployment of planned OOH’s/Weekend works.

Qualifications

• Sound knowledge of CCTV, IT and PID Systems on varying scales.
• Sound knowledge of Access Control systems with Site Mustering
• Sound knowledge of DVR & NVR systems.
• On site repair capability.
• It is desirable to have knowledge in some of the following areas: PID’s Galaxy Alarms, Cortech GUI, CEM Access Control, C-Cure Access Control, Gallagher Access Control, Synergy, Milestone, Video Matrix Systems, IP Systems, Networks, Raid Recording, First line repairs on Gates and Barriers (various)

What 's on Offer

Our client offer a range of benefits that help make it a great place to work. 

Remote & Hybrid Working Supported

Flexible Working, Around Core Hours

Health & Wellbeing Programme

Life Assurance (4 x Annual Salary)

5% Matched Pension Scheme

Carry Over Holidays (Up To 5)

Reward & Recognition Programme

Long Service Rewards

Learning & Development

Our focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications.

Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done.

Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.