Account Manager - IT Recruitment
Account Manager - IT Recruitment Location: Edgbaston, Birmingham - Hybrid after initial probation period - with travel to client sites Salary: £K - £120-140K OTE Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist IT recruiter and are now looking for an experienced Account Manager with IT sales knowledge, to join their Major Accounts team. This role is all about maximising opportunities within their existing client base, strengthening relationships, and driving growth through exceptional service.The Role This is a client-facing, relationship-driven role, with a strong emphasis on networking, account expansion, and consultative business development. (no cold calling!) As an Account Manager, you'll act as the key point of contact for a portfolio of major accounts/Value Added Resellers, along with relationship management, client development, and commercial growth. You'll work closely with decision-makers, hiring managers, and stakeholders to identify hiring needs, uncover opportunities, and ensure our delivery team is positioned to provide the right recruitment solutions.Key Responsibilities
- Manage and grow new, lapsed and existing relationships across major accounts/Value Added Resellers, acting as a trusted IT recruitment partner.
- Develop account strategies to identify opportunities for expansion ("land and expand").
- Build relationships with decision-makers, stakeholders, and hiring managers at all levels.
- Proactively arrange and attend client meetings, lunches, dinners, and site visits to strengthen engagement.
- Maintain a deep understanding of client needs, business structures, and hiring challenges.
- Collaborate with the delivery team to ensure roles are filled quickly and effectively.
- Maintain accurate records of client interactions and pipeline activity in CRM.
- Work closely with internal stakeholders to ensure excellent client experience.
- Achieve and exceed agreed client development and revenue targets.
- Proven background in IT recruitment or IT sales with strong commercial awareness (essential)
- Experience and in-depth knowledge and understanding of contract recruitment (desirable but not essential as can be trained)
- Track record of developing accounts and building long-term client partnerships.
- Strong business development and relationship-building skills at all levels.
- Excellent communication and negotiation skills.
- Confident networking, presenting, and representing the company in client meetings and events.
- Ability to identify opportunities and convert them into roles for the delivery team.
- Highly organised, proactive, and self-motivated.
- Competitive base salary + excellent commission.
- Opportunity to work on major accounts with high growth potential.
- Clear progression path in a growing, ambitious agency.
- Regular client entertainment and networking opportunities.
- A supportive and collaborative culture working with industry leaders.
- Opportunity to build and grow your own team.
- Unrivalled commission scheme
- Early Friday finishes
- Additional Family First leave days
- Bring your dog to work (we are big dog lovers!)
- 'Once in a lifetime' team trips. In the past, they have visited Dubai, Havana, and Rio de Janeiro
- Life insurance policy
- Bike to Work Scheme
- Electric charging point for electric vehicles