Internal Business Development Manager
Deeside based Business Development Manager's Role working for Pallet, Warehousing and Haulage Distribution business who are part of one of the UKs premier Pallet Networks
This is a dynamic role, managing and developing a quality pipeline, converting opportunities to actively trading customers and maintaining those long-term relationships. As well as building relationships with new prospects, you will have responsibility for nominated existing customers.
This is not transactional selling but developing quality storage and distribution solutions that deliver great value for our clients customers, building partnerships and supporting our customers' business growth.
Responsible for the entire prospect life cycle, you will have ownership of new business acquisition pipeline. You will be achieving agreed revenue and profitability targets, securing long-term business which will drive our business forward.
The role is both office based in Deeside and field based, supported by our clients Commercial and Operational teams, building on the excellent reputation Edge have within the local region, and the wider industry.
Key Objectives
- New Business Generation
- Generating, qualifying, and warming leads to maintain a high-quality pipeline of prospects.
- Relationship building with prospects and existing contacts, developing storage and distribution solutions to meet their individual needs
- Prepare and present proposals or tender responses that convey our Pallet Distribution clients capability and suitability
- Converting and delivering new business volumes which achieves commercial targets
- Communicating and onboarding new business, handing over to our clients Operational team once fully trading
- Actively seek opportunities and referrals to continually build our sales pipeline
- Support the operational team to engage with existing customers through regular structured reviews identifying any additional opportunities
- Periodically re-engage with lapsed customers and lost opportunities
Commercial Rates
- Working closely with Operational colleagues, agree rates with customers and prospects that achieve desired profit margins
- Understanding competitor pricing and our clients position in the market
Administration
- Maximising the use of our Capsule CRM system to record opportunities, maintain an accurate pipeline and forecast sales volumes
- Present trends, margin analysis and pipeline values monthly to senior leadership team
- Communicate areas of focus, achievement of goals and engage with all levels of the business
- Ensuring that all commercial related documentation is updated and on brand
- Maximise personal LinkedIn presence to drive engagement levels and identify opportunities
- Social media content generation to drive brand and engagement levels
KPI's & Measures:
- Commercial performance - achieve agreed revenue levels per service stream
- Profitability - agreed customer rates achieve target gross profit margin
- Pipeline - maintain target pipeline value for each revenue stream
- Compliance - procedures and verification checks adhered to, Capsule CRM super user
- Activity levels - productivity and contact points achieved
Required Skills
- Commercial Achievement - Ability to close sales and achieve targets
- Self-Motivated - Personal and company progression in alignment
- Resilient - Ability to continually learn, develop and thrive in commercial environments
- Business Awareness - Understand business need, ability to build solutions-based proposals
- Professional Manner - Excellent written, verbal and face to face communication
- Champion - Service, brand, and performance
- Positive Attitude - demonstrate the clients culture of ambition, commitment and caring
- Initiative - Proactive approach and problem solver
- Flexibility - within the role and actively supporting strategic direction
- Health & Safety - support zero-harm culture across the site and at operational locations
Hybrid working - On site, off site at customer/prospect meetings with use of pool car for business use
Working Hours - 40 contracted hours per week - 08:30 to 17:30 Monday to Friday