Technical Success Manager

Technical Success Manager / Implementation Consultant

We are exclusively working with a leading global organisation in SaaS space to hire a Technical Success Manager (TSM). This is an exciting opportunity to join a fast-growing, international business supporting enterprise (B2B) clients with innovative technology solutions.

As the Technical Success Manager/Implementation Consultant you will be responsible for:

Technical support, IT services, or customer-facing technology.

You will act as a key technical partner to customers, supporting onboarding, integrations, and ongoing success, while collaborating cross-functionally with Sales, Product, Engineering, and Operations teams.

As the Technical Success Manager you will have the following experience:

Customer Onboarding & Technical Support

• Technical onboarding and implementation experience
• Technical support, IT services, or similar role
• Strong troubleshooting and problem-solving skills
• Excellent communication skills (technical and non-technical audiences)
• Experience supporting business applications or end users
• Highly organised with the ability to manage multiple priorities
• Customer-focused mindset

We are offering a great package+ benefits. The role will be hybrid ( 1 day WFH)

Please contact hello AT Freshtechit for more information.