WebCenter SME
Role Overview
We are seeking an experienced Oracle WebCenter Subject Matter Expert to support a business-critical content and collaboration platform operating within a UK government / defence environment.
This role is hands-on and pragmatic – focused on platform stability, integration, and technical assurance rather than greenfield development. The successful candidate will be trusted to operate with minimal supervision in a secure, regulated estate.
Key Responsibilities
- Act as the Oracle WebCenter Subject Matter Expert, providing trusted technical leadership to client stakeholders, with a primary focus on WebCenter Content (UCM)
- Deliver hands-on consultancy support across BAU, incident resolution, and platform optimisation within a secure client environment
- Provide expert input into Oracle WebLogic Server configuration, patching, upgrades, and environment management, working alongside client and Oracle infrastructure teams
- Lead the diagnosis and resolution of performance, stability, and integration issues, including root cause analysis and remediation recommendations
- Engage directly with client-side infrastructure, security, and architecture teams to ensure alignment with security, governance, and operational standards
- Support and advise on integrations with enterprise systems using REST, SOAP, and Oracle SOA components
- Produce and maintain high-quality technical documentation, contributing to assurance, audit readiness, and operational handover activities
Desirable Experience
- Previous experience supporting legacy or long-lived Oracle estates
- Involvement in WebCenter migration or decommissioning programmes
- Exposure to cloud-hosted Oracle platforms (OCI) in hybrid environments
- Background working with MOD or central government departments
Working Arrangements
- Predominantly remote
- Very occasional travel to Reading or London (typically 1–2 days per month)
- Standard UK working hours, with flexibility expected in live operational environments