Platform Operations Team Lead
Infrastructure Operations Team Lead
Location: Hybrid Working
Salary: Up to £60,000 plus benefits
This is an excellent opportunity for an experienced Infrastructure or Operations leader to take ownership of a business-critical Infrastructure Operations function. You'll lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery.
Infrastructure Operations Team Lead Responsibilities- Lead and develop Infrastructure Operations and Application Support teams
- Manage incident, problem, change, and service management processes
- Drive operational performance, resilience, and continuous improvement
- Coordinate releases, deployments, and operational readiness activities
- Manage suppliers, service providers, and operational risks
- Oversee infrastructure governance, documentation, licensing, and reporting
- Work closely with Engineering, Security, and business stakeholders
Infrastructure Operations Team Lead Requirements
- Experience leading IT Operations, Infrastructure, Support, or Service Management teams
- Strong knowledge of incident, change, and problem management
- Experience delivering operational services in business-critical environments
- Proven stakeholder and supplier management skills
- Strong leadership, communication, and problem-solving abilities
- Ability to manage competing priorities in a fast-paced environment
Desirable Skills
- SaaS or software delivery environment experience
- Azure, Microsoft 365, and Entra ID knowledge
- Experience within regulated environments
- Understanding of disaster recovery and operational resilience
- Familiarity with security, risk, and compliance frameworks
What's in it for me?
- Salary up to £60,000
- Hybrid working
- Leadership role with significant ownership and influence
- Collaborative technology environment
- Career development opportunities
- Competitive benefits package
If you're an experienced Infrastructure Operations leader looking to make a real impact, we'd love to hear from you.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.