AppDynamics SME

AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year – Remote with occasional travel to London

FryerMiles are delighted to be supporting a fantastic technology SME on their recruitment of a AppDynamic Subject Matter Expert (SME) to work on a long term, major government programme.

The AppDynamics Subject Matter Expert (SME) will join the Infrastructure Operations function. This is a critical role requiring someone who can start immediately to ensure a smooth knowledge transfer and seamless transition ahead of service delivery and operational go-live.

You’ll be the technical authority for AppDynamics across a complex multi-team delivery landscape, ensuring monitoring, alerting and system health rules are correctly implemented, maintained and optimised for production performance.

Key Responsibilities

·       Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams

·       AppDynamics Configuration & Engineering

·       Create, configure and maintain alerting based on evolving business and operational requirements

·       Deploy and manage health rules, ensuring accurate monitoring of application and infrastructure performance

·       Triage and resolve AppDynamics issues within lower environments, supporting teams through root cause analysis and corrective action.

·       Defect & Issue Management

·       Own the full AppDynamics defect management process

·       Ensure timely escalation, documentation and resolution of any monitoring-related faults

·       Stakeholder & Vendor Management

·       Act as the primary point of contact with Cisco for all AppDynamics-related queries, escalations and support requests

·       Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams

·       Governance & Assurance

·       Create and maintain a governance mechanism to track frequently-triggered production health rules

Required Skills & Experience

·       Strong hands-on expertise with AppDynamics across enterprise environments.

·       Proven experience configuring alerting, dashboards, health rules and performance monitoring

·       Experience managing defects and issues through their full lifecycle

·       Active SC Clearance 

AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year – Remote with occasional travel to London