Account Manager

Role: Account Manager

Location: Leeds City Centre

Salary: £28,000 - £30,000

Workplace: Hybrid

A newly established technology services business, backed by a respected family-owned communications and technology group, is rapidly growing its presence in the UK and beyond. With a strong track record in delivering mission-critical transformation projects, this organisation is set to become a leading professional services partner in Cloud, Security, Data, and Digital Transformation.

Driven by a people first and c l ient obsessed philosophy, their mission is to create meaningful impact for clients, users, and wider society. As they enter their next exciting phase of growth, they’re looking to appoint an entry-level Account Manager to act as the key point of contact for major clients. In this role, you’ll be responsible for building strong, trusted relationships, ensuring successful project delivery, and identifying opportunities to grow and evolve strategic partnerships.

What They Offer

• £28,000 - £30,000
• Hybrid working (3 days in the office)
• Exciting career development in a fast-growing company
• 25 days holiday public holidays
• City centre office location, on renowned Greek Street in Leeds
• Complimentary fruit, coffee and tea (when in the office)
• Unlimited access to our LinkedIn Learning subscription
• A business focused on professional development and personal growth opportunities
• Smart, engaged co-workers and a culture of inclusion, innovation, and opportunity
• Company pension and life assurance scheme
• Great work-life balance
• Two week off-site training to develop your skiils
• Clear development pathways and on-going support

Key Responsibilities

• Manage a portfolio of client accounts, serving as their main point of contact
• Develop a deep understanding of our clients aims and ambitions, issues and challenges
• Develop and maintain strong, long-term client relationships built on trust and results
• Working collaboratively with the wider operational teams to ensure customer satisfaction related to service delivery/support services across clients.
• To develop ‘higher and wider’ client relationships across your nominated accounts.
• Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to develop and agree solutions.

About You

• Can demonstrate a solid understanding of the role of account management in a Digital / Technology services business
• Strong understanding of digital, data and technology solutions and delivery approach
• Excellent communication and presentation skills
• Proven track record of client retention and account growth
• Experience managing multiple accounts simultaneously
• Ability to work collaboratively in a fast-paced, creative environment

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.