Account Manager - Leeds

About CDS

CDS is the newly formed technology services arm of Bailie Group, a family-owned group of human-centred communications and technology services businesses. With a strong heritage in delivering critical transformation projects, CDS is poised to become the ‘go to’ professional services partner for Cloud, Security, Data and Digital transformation services – both in the UK and beyond.

As CDS prepare for their next phase of growth, they’re looking for an Account Manager to serve as the primary liaison between their agency and key clients. You'll be responsible for nurturing client relationships, ensuring account success, and identifying growth opportunities within existing accounts.

What They Offer

There are many compelling reasons to join CDS’s newly formed technology services business, and they will bring these to life when they meet you during the process. For now though, they believe the following aspects offer an exciting opportunity for the right candidate.

• £28,000 - £30,000 base salary
• Hybrid working (3 days in the office)
• Exciting career development in a fast-growing company
• 25 days holiday public holidays
• City centre office location, on renowned Greek Street in Leeds
• Complimentary fruit, coffee and tea (when in the office)
• 3 months training opportunity with Furza
• Unlimited access to a LinkedIn Learning subscription
• A business focused on professional development and personal growth opportunities
• The rare opportunity to impact how the Public Sector delivers services to citizens
• Smart, engaged co-workers and a culture of inclusion, innovation, and opportunity
• Company pension and life assurance scheme
• Great work-life balance

Key Responsibilities

• Manage a portfolio of client accounts, serving as their main point of contact
• Develop a deep understanding of our clients aims and ambitions, issues and challenges
• Develop and maintain strong, long-term client relationships built on trust and results
• Working collaboratively with the wider CDS operational teams to ensure customer satisfaction related to service delivery/support services across CDS clients.
• To develop ‘higher and wider’ client relationships across your nominated accounts.
• Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to develop and agree solutions.

About You

• Hardworking, determined individual who is results driven
• Strong understanding of digital, data and technology solutions and delivery approach
• Proven track record of client retention and account growth
• Self-starter equipped with tenacity, resilience and a competitive streak
• Strong communicator, with a desire to build long-term relationships

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Don't think you've got all the requirements? Don't worry. Apply today and our talent team will be in touch to support your requirements.