Account Manager

Account Manager

Location: Purley, South London (2-3 day in office, on-site parking available)

Salary: £38,000 - £43,000 + Benefits

We’re partnering with a fast growing, venture backed technology business that is transforming a traditional industry through innovation, automation, and customer focused solutions. Following significant growth and recent industry recognition, they are looking to appoint an Account Manager to support their next phase of expansion.

This is a unique opportunity for a commercially minded Account Manager who enjoys balancing relationship management with revenue growth. You’ll take ownership of an established portfolio of clients, ensuring exceptional service delivery, driving renewals, identifying opportunities for expansion, and contributing to wider business growth initiatives.

What You’ll Be Doing

• Building and maintaining long term client relationships across a diverse customer portfolio

• Acting as the primary point of contact for client enquiries and strategic discussions

• Managing renewals and ensuring high levels of customer satisfaction and retention

• Identifying opportunities to increase account value through additional products and services

What We’re Looking For

• 3 to 5 years’ experience within Account Management, Customer Success, Client Services, or Sales

• Strong commercial awareness with a track record of retaining, growing, and developing client accounts

• Comfortable working towards targets and measuring success through outcomes

• Excellent communication skills with the ability to influence stakeholders at all levels

The Type of Person Who Thrives Here

We’re looking for someone who can do far more than simply build rapport. The successful candidate will be comfortable managing clients professionally and commercially, even when conversations become challenging.

You’ll be someone who

• Remains calm and measured when priorities shift or issues arise

• Can confidently push back when necessary while protecting the client relationship

• Is comfortable engaging senior stakeholders independently

• Thinks strategically rather than reacting emotionally

What’s On Offer

• Competitive salary and benefits package

• Hybrid and flexible working environment

• Clear progression opportunities within a rapidly growing business

• Exposure to senior stakeholders and strategic client relationships

• A chance to join an ambitious organisation where your contribution will have a visible impact on future growth

If you’re an Account Manager who combines commercial instinct, calm authority, and genuine ownership, we’d love to hear from you.