Platform Desktop Engineer
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The rolePlatform Desktop Engineering is a new team within Core Infrastructure, responsible for the platform desktop.
As a Platform Desktop Engineer, you will be responsible for the Linux image used across the estate, the pipeline that builds it and the tooling that provisions it. You will also support the day-to-day health of the machines it runs on. You will bring strong Linux skills, a pragmatic approach to automation and the ability to work directly with the teams who depend on the desktop.
This is a small, newly formed team with a broad remit spanning image builds, provisioning, security, monitoring and hardware. You will have the opportunity to grow across these areas, working closely with Linux Engineering, Security and wider infrastructure teams in a collaborative environment where engineers are encouraged to contribute ideas and act on them.
Key responsibilities of the role include: Maintaining the OS image build pipeline using Dagger, Packer, Jenkins and BashOperating and developing Python-based provisioning tooling across OpenStack and Ironic, troubleshooting bare metal and VM provisioning issuesManaging estate security, including certificate lifecycle, vulnerability remediation and patchingManaging changes through testing, staged rollouts, communications and rollback where requiredMonitoring estate health, availability and patching, maintaining dashboards and resolving configuration issuesProviding user support, resolving requests and incidents escalated from first lineSupporting joiner, mover and leaver processes in partnership with HR and hiring managersManaging hardware provisioning and lifecycle, including diagnostics, firmware, warranties and RMAsContributing to capacity planning across physical and virtual resourcesSupporting incident response and driving remedial actions through to completionEscalating complex issues to Linux Engineering and other teams with a clear technical diagnosisWho are we looking for?
The ideal candidate will have the following skills and experience: Strong Linux administration skills, including package management, filesystems, permissions, and networkingStrong troubleshooting skills across logs, CPU, memory, I/O and network performanceUnderstanding of CI/CD pipelines for OS image creationPython scripting skills, with the ability to make safe changes to internal toolingStrong understanding of security best practice, with judgment to balance risk and practical requirementsExperience with monitoring and dashboards, using data to assess system healthExperience with OpenStack and Ironic for bare metal and VM provisioning at scaleUnderstanding of hardware provisioning and lifecycle, including BMC and lights-out managementExperience supporting technical users in a live environmentExcellent communication skills, with ability to set expectations and explain technical trade-offsA calm, methodical approach to incidents and escalationWhy join us? Highly competitive compensation plus annual discretionary bonusLunch provided (via Just Eat for Business) and dedicated barista bar30 days' annual leave9% company pension contributionsInformal dress code and excellent work/life balanceComprehensive healthcare and life assuranceCycle-to-work schemeMonthly company eventsG-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions.
We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant sectionSummaryLocation: London, UKType: