Service Designer

Service Designer

🏡 Hybrid (Manchester - Once a week)

💰 Salary up to £62k (depending on experience)

We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team.

The team is 22-strong, diverse and genuinely one of the most collaborative groups you could be part of 💗

They’ve built a brilliant reputation in the business for always delivering top-quality work AND they’re led by fantastic, supportive leaders who really champion their people!

What we’re after is someone with a real “roll your sleeves up” attitude, someone who thrives working with others, brings great energy to a team and loves collaborating with personable, motivated colleagues.

It’s a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture.

What you'll be doing

💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation.

💫 Collaborating with a wide range of stakeholders and clients: You'll be running workshops and communicating insights to gain alignment and buy-in.

💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors.

💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed.

💫 Contributing to business growth: Part of this role will be identifying opportunities, shaping proposals and supporting bids for new transformation projects.

⭐ What you'll need ⭐

• Experience delivering service design projects within agile environments.
• Have successfully worked to GDS (Government Digital Service) standards and led projects through GDS phases and assessments.
• Excellent stakeholder management and facilitation skills, with the ability to gain buy-in across teams.

Important bits

💰 Salary up to £62k (dependent on experience)

🏡 Hybrid working: Manchester (once a week)

📈 Training budget for professional growth

💻 Choice of MacBook or Windows laptop

☑️ Flexible working structure

🧑 Private healthcare

Want to use your service design skills to deliver meaningful change whilst working with a supportive, high-performing team? Apply today!!