Business Administrator Apprentice

You will be at the forefront of the business supporting the back-office processes allowing international growth. This will include all administrative duties with a strong focus on finance, invoicing, order processing and dispatch.

Key Responsibilities
You’ll be supporting various departments across the company. Your day-to-day duties may include:

Office & Administrative Support
● Responding to phone, email, and in-person enquiries in a professional manner.
● Maintaining accurate records and performing data entry tasks.
● Organising digital and paper-based files to ensure easy access and GDPR compliance.
● Coordinating meetings, booking appointments, and preparing reports or presentations.

Finance & Accounting Support
● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation.
● Supporting month-end procedures and basic bookkeeping tasks.
● Helping prepare financial reports and audit documentation.

Payroll & HR Administration
● Assisting with employee timesheets and holiday requests for payroll processing.
● Maintaining confidential employee records and supporting recruitment admin.
● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement
● Assisting with supplier communications, quotations, and purchase orders.
● Supporting stock control processes and updating inventory records.
● Generating procurement and stock usage reports. Sales & Customer Service Admin
● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments
● Supporting e-commerce operations, returns handling, repairs and customer communications.

IT & Systems Support
● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration.
● Learning to use internal systems such as inventory management and CRM tools.

• Communication skills
• IT skills
• Attention to detail
• Team working

• English GCSE, grade C/4 (Essential)
• Maths GCSE, grade C/4 (Essential)
• Business GCSE, grade C/4 (Desired)