Test Lead (Contact Centre/Gammma/Telephony/Nutanix)
We are hiring Test Lead (Contact Centre/Gammma/Telephony/Nutanix)
Location: London - Hybrid/2-3 days Per week in Office
- Proven experience in test assurance, test governance or test management within large-scale Contact Centre, telephony or infrastructure migration programmes.
- Strong understanding of enterprise communication platforms, including telephony, WFM, call/screen recording and web chat.
- Hands-on experience with Gamma, Cisco Webex Calling/Contact Centre and Microsoft Teams Calling.
- Strong understanding of infrastructure migration, cutover, rollback and disaster recovery testing.
- Hands-on experience with Nutanix NC2, AOS, AHV, Prism Central, and Prism Element.
- Proven experience in virtualisation, hybrid cloud infrastructure, and virtual machine life cycle management.
- Knowledge of infrastructure networking, including VPCs, VLANs, subnets, routing, and micro-segmentation.
Key Skills: Test Assurance/Gamma/Contact Centre/Nutanix/Infrastructure/Telephony/Cisco/Webex