Business administration apprenticeship

To empowering individuals to regain their independence through supportive services. We specialise in assisting those transitioning from child to adult services, as well as providing support for individuals moving into supported living arrangements.

This role is essential in providing administrative support and assisting our staff in delivering high-quality care services. You will gain hands-on experience while contributing to our mission of supporting individuals in their life choices.

You will gain valuable knowledge and skills through a structured learning programme and hands on experience such as managing information systems, supporting operational efficiencies. Liaising and coordinating with staff and outside agencies.

You will report to the Housing Manager and Registered Manager.

As an Apprentice Business Administration Assistant, your general tasks will include:

• Answering emails.
• Taking calls from our support team, local councils, utilities and tradesmen -record and report to Housing Manager.
• Completing Grant and benefit application forms.
• Build relationships with Plymouth City Council, regarding housing benefit and council tax.
• Monitor any damage or maintenance requirements at our properties. Schedule all tasks with our maintenance team.
• Assess the level of risk to Clients and staff and respond accordingly.
• Analyse and monitor utility bills and payments.
• Understand compliance issues and laws around housing.
• Complete health and safety audits.
• Record hours and allocate tasks to maintenance team.
• Coordinating meetings, sending invites, and booking meeting rooms.
• Managing the organisations computer data base and word processing functions. To organise computer files and ensure a regular and timely back up is completed according to the Company procedures.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Non judgemental
• Patience

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)