Head of Technology

The Head of Technology will lead the UK & Ireland technology function, providing clear ownership, direction, and accountability across all technology-related activity.

This role sits at the intersection of logistics, technology, and data, ensuring technology solutions support both client delivery and internal operational efficiency. The position leads a multi-disciplinary team across Data, Business Analysis, Integrations, and Client Solutions, driving collaboration, innovation, and continuous improvement.

• Own and lead all UK & Ireland technology initiatives

• Provide clear prioritisation, governance, and accountability

• Align technology delivery with business and client objectives

• Oversee delivery of client-facing technology projects

• Ensure projects are delivered on time, to scope, and to standard

• Act as a senior escalation point for complex technology matters

• Drive automation and system optimisation across logistics operations

• Reduce manual processes and improve efficiency through technology

• Support structured change management and adoption

• Increase adoption and effective use of technology platforms

• Oversee reporting, dashboards, and performance metrics

• Ensure data accuracy, accessibility, and governance

• Lead, develop, and support cross-functional technology teams

• Promote documentation, cross-training, and resilience

• Build a high-performing, collaborative team culture

• Strong background in freight forwarding or global logistics

• Experience with logistics systems (TMS, ERP, workflow platforms)

• Proven delivery of technology-led transformation projects

• Client-facing technology and solution delivery experience

• Strong analytical, reporting, and data-led decision-making skills

• Commercial awareness and understanding of ROI and value delivery

• Confident communicator with senior stakeholders

• Organised, proactive, and solutions-focused leadership style

• Fast-paced, evolving environment with multiple priorities

• Occasional travel may be required

• Role scope may adapt as the business grows