Automation Analyst

Job summary

We are seeking an enthusiastic and motivated RPA Analyst to join our Digital Services Automation Team. You will play a key role in the day-to-day administration, support, and development of our Blue Prism RPA platform, helping to deliver efficient automation solutions that improve clinical and administrative workflows across the Trust.

Key responsibilities include system maintenance, user support, and automation testing. This is an excellent opportunity to develop your skills in RPA and contribute to the Trust's digital transformation journey.

For informal enquiries, please contact Louise Rosher, Integration Manager, on (0191) 4452397

Main duties of the job

• Manage and maintain the Blue Prism RPA platform to ensure smooth daily operations

• Provide technical support and troubleshooting for live automation processes

• Assist with testing, deploying, and monitoring new and existing automated workflows.

• Collaborate with business and technical teams to identify automation opportunities

• Perform routine system maintenance, including Windows patching related to automation infrastructure

• Monitor system performance and proactively address potential issues

• Support governance, compliance, and security standards related to RPA operations

• Document processes, system configurations, and user guides to maintain knowledge base

• Assist in continuous improvement initiatives to enhance automation capabilities and efficiency

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported.