Health Roster System Manager
Job summary
At Gateshead Health an exciting opportunity has arisen for an Electronic Rostering and Attendance System Manager Band 7.
The service is looking for an enthusiatic candidate with knowledge and experience of e-Rostering.
The main purpose of the job is:
Responsible for the overall management and successful delivery of the Electronic Rostering & Attendance (ERA) system to the required quality and standard. The System Manager will be responsible for management of the ERA system with a significant focus on change management and service modernisation.
Oversee the management of Electronic Rostering & Attendance System Administrators and Flexible Resourcing Team, ensuring effective service delivery and operational performance.
The post requires close working with suppliers, clinicians, internal and external stakeholders to ensure anticipated benefits are fully realised including the provision of staff information reporting.
To ensure mandatory external reporting has been reviewed, updated and submitted within expected timeframes on a monthly basis.
Responsibility for ensuring all data quality/reporting and tasks completed for payfile submission.
Work alongside relevant stakeholders to develop reports, tools and detection processes to reduce fraud and improve system audit
Direct and effective management of the ERA system as required within time, cost and quality parameters.
Main duties of the job
Main Duties include:
Day to day management of the e-Rostering and Flexible resourcing Team
Management of Flexible workforce (staff bank)
Supporting internal and external stakeholders with the e-Rostering system
Running and analysing data quality
Submission of payroll and other national submissions
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Main Purpose of the Job
Responsible for the overall management and successful delivery of the Electronic Rostering & Attendance (ERA) system to the required quality and standard. The System Manager will be responsible for management of the ERA system with a significant focus on change management and service modernisation.
Oversee the management of Electronic Rostering & Attendance System Administrators and Flexible Resourcing Team, ensuring effective service delivery and operational performance.
The post requires close working with suppliers, clinicians, internal and external stakeholders to ensure anticipated benefits are fully realised including the provision of staff information reporting.
To ensure mandatory external reporting has been reviewed, updated and submitted within expected timeframes on a monthly basis.
Responsibility for ensuring all data quality/reporting and tasks completed for payfile submission.
Work alongside relevant stakeholders to develop reports, tools and detection processes to reduce fraud and improve system audit
Direct and effective management of the ERA system as required within time, cost and quality parameters.
Dimensions
Group remit including Queen Elizabeth Facilities, excluding Medical Staffing Workforce
Organisation Chart
Please highlight job and show colleagues on same level and two levels above and below
Head of Nursing Workforce
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Clinical Lead for e-Rostering
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Electronic Rostering & Attendance (ERA) System Manager (This Post)|
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Electronic Rostering & Attendance System Administrators and (Band 5) / Flexible Resourcing Team (Band 3)
Communications and Relationships
Please specify information being communicated and the level of complexity entailed and to whom, the skills required to motivate, negotiate, persuade, empathise, breaking bad news sensitively and provide reassurance.
Required to provide and receive highly complex, sensitive or contentious information to ensure that the appropriate agreement or co-operation required to deliver systems is achieved. This information is used to develop plans and associated documentation and for planning and monitoring.
Communicates very sensitive information about performance and change; makes complex formal presentations to large groups.
Required to present complex, sensitive or contentious information to groups using appropriate media and techniques. These presentation media may include PowerPoint presentations or the production of documents or leaflets to effect communication to staff, patients and the public affected by the system.
Cross-activity relationship management. The position will involve a considerable amount of interaction with colleagues, clients, divisions, IT and external vendors
Experience of managing stakeholders and debate, up to Director level
Lead in support of the ProcurementDepartment in contract negotiations.
Development and implementation of communication plans to promote system and raise awareness.
Good and proven management and communication skills to develop effective relationships with internal users, staff and external partners.
Liaise with programme management or related teams to ensure that work is neither overlooked nor duplicated.
Knowledge, Skills, Training and Experience
Please include theoretical, practical, professional, special knowledge etc, required to fulfil the job satisfactorily at entry level. Please include educational level normally expected or equivalent level of practical experience.
Person Specification
essential
- oDemonstrate understanding of how to motivate and engage with people to implement change
- oGood understanding of current NHS issues and challenges
essential
- oManaging a team, ideally management of system service support teams.
- oExperience of managing systems in other organisations of similar size and complexity within or outside of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Gateshead Health NHS Foundation Trust
Address
Queen Elizabeth Hospital
Sheriff Highway
Gateshead
NE9 6SX
United Kingdom
Employer's website
https://www.qegateshead.nhs.uk