Project Support Officer

Job summary

An exciting 12-month fixed term/secondment opportunity has arisen at Gateshead Health NHS Foundation Trust for a full-time Project Support Officer for Phase 2 of the Trusts Community Diagnostic Centre.

This role will role will support the Financial and Operational Project Manager and the CDC Operational Management Team in the on-going development of the Community Diagnostic Centre following national approval of the next phase of its development.

Candidates who have excellent communication, planning and problem-solving skills would be ideally suited for this post.

This opportunity is a 12 month fixed term/secondment up to March 2027 in recognition of the infancy of Community Diagnostic Centres.

Main duties of the job

The post holder is required to:

To be a key member of the project management team

To support the project management and financial lead for the Community Diagnostic Centre (CDC) - Phase 2, working in conjunction with operational, clinical, estate and external contract teams to ensure an operational an financially sustainable clinical model is delivered.

To ensure the timely and accurate production of programme status reports for managed projects and sub-work streams

Communicate complex, sensitive information about planning status, project development and change.

Meeting management including but not limited to diary organisation, creating agendas, taking/reviewing/distributing minutes, highlighting action points, recording next steps and tracking action logs.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre, Bensham Hospital, and the Community Diagnostic Centre all within Gateshead.

Established in 2005, We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job description

Job responsibilities

The post holder will either lead or play a key role in the following areas:

Work with the Project Manager, CDC Management team and all stakeholders to manage the delivery of CDC Phase 2 at the CDC Metrocentre site.
Document, develop & update plans, highlighting any risks and issues
Attend, support, or lead appropriate project team meetings.
To support the Project Manager in delivering workstreams which form part of a larger project or programme around the CDC Phase 2

Person Specification

QUALIFICATIONS & TRAINING

Essential

Educated to degree level or equivalent experience

Desirable

Prince2 Foundation and Practitioner Qualification
Agile PM Foundation qualification

SKILLS/KNOWLEDGE/EXPERIENCE

Essential

Experience of leading and understanding a complex digital implementation workstream or less complex projects in a large scale organisation (such as the NHS) including the management of external suppliers
Experience of managing project risks and issues
Experience of managing business change requirements and ensuring systems are in place to realise project benefits
An awareness of IT / IG guidance/regulations that apply to the NHS, including Freedom of Information Act 2000, Data Protection Act 1998, Caldicott Guidelines and Data Accreditation Standard
Knowledge of Business Change
Experience of delivering structured training or education
Detailed working knowledge of the Trusts Hybrid Mail solution including how to set up new templates and business rules
Detailed working knowledge of the Trusts Patient Engagement Platform
Knowledge of the Trust's clinics and associated documentation
Experience of communicating with users of different professional backgrounds
Excellent communication, presentation, reporting and interpersonal skills

Desirable

Experience of delivering projects in an NHS setting
Experience of implementing NHS clinical systems
Knowledge of secondary care systems
Experience of contract negotiation
Experience of designing, delivering and evaluating training to support project implementation and sustainable change
Experience or involvement in developments in the use of information
technology to support clinical practice
Knowledge of clinical safety relating to the deployment and use of health software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Avenue

Gateshead

NE9 6SX

Employer's website

https://www.qegateshead.nhs.uk

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