CcaaS Dynamics Developer D365

D365 Customer Service & CCaaS Developer

📍 Luton, UK | 6 Month Contract | hybrid | Competitive Day Rate

We’re looking for an experienced Dynamics 365 Developer with strong exposure to Customer Service and CCaaS environments to support a major enterprise transformation programme. This role is heavily hands-on and suited to someone who can build, customise and optimise modern contact centre capabilities within the Microsoft ecosystem.

Key experience required:

• Dynamics 365 Customer Service & Omnichannel

• D365 Contact Center / CCaaS development

• Power Platform Development

• C#/.NET Plugins, Workflows & PCF Controls

• JavaScript for Model Driven Apps

• Power Virtual Agents / Copilot Studio

• Azure Communication Services

• CI/CD using Azure DevOps

• Power BI Reporting & Analytics

• Solution Management within Dynamics ecosystem

Desirable:

• Experience working across onsite/offshore delivery models

This is a strong opportunity to join a long-term enterprise programme with further extensions highly likely. Immediate interviews available.

For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.

Robert@gazellegc.com

+44 7506151904