Sage X3 Support Consultant
Sage X3 Support Consultant - UK based
I’m partnered with a leading UK based Sage partner that delivers end-to-end ERP solutions across Sage X3, Intacct, and related products. As their client base and project complexity continue to grow, they’re looking for a Sage X3 Support Consultant to join their established support team and play a key role in providing exceptional post-implementation service.
This is an excellent opportunity for an experienced Sage X3 Consultant who enjoys problem-solving and client interaction but prefers a support-focused role without extensive travel. You’ll join a collaborative team of 10+ specialists, working closely with consultants and clients to ensure smooth system performance and issue resolution.
Key Responsibilities
- Provide high-quality technical and application support for Sage X3 and integrated solutions
- Act as an escalation point for complex client issues and project-related queries
- Collaborate with consultants to ensure seamless handovers from project delivery to support
- Troubleshoot, resolve, and document technical issues efficiently
- Share knowledge across the team and contribute to continuous improvement initiatives.
What You’ll Bring
- Proven experience with Sage X3 (Finance, Operations, and Manufacturing modules)
- Strong understanding of application and technical support processes
- Familiarity with SEI, EMD, and third-party add-ons (e.g., Datalinx, Codeless BPA, Yooz, Spindle)
- Solid communication skills and a proactive, client-focused approach
- Ability to manage multiple priorities in a dynamic environment
Why Join?
- Established team: Join a supportive group of ERP professionals in a collaborative environment
- No travel: Perfect for those who want to stay hands-on without client site work
- Career development: Opportunities to expand your expertise across Sage solutions
- Long-term stability: Permanent position with a respected Sage partner