IT Consultant

Salary: £54,297 - £63,877 pa Contract: Immediate start – 12-month Fixed Term Contract Hours: Full time Location:  Birmingham – Hybrid (2 days minimum in the office)

The General Dental Council is undergoing an exciting period of business transformation with a raft of major organisational change projects and is recruiting an IT Consultant on a fixed term contract to support the IT Director with the development of core IT processes across IT Operations, IT Infrastructure, Software Development and Solutions Architecture.

About the role:

The IT Consultant is responsible for both the tactical and strategic development and improvements to the IT function and to support the Enterprise Operations Manager to help manage the IT department, day to day Service delivery and capacity planning to ensure the IT department meets the current and future requirements of the GDC.

• Identify and implement improvements to IT Service Desk, IT Operations, IT Infrastructure and Software Development.
• Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors.
• Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture.
• Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity, that renewal plans to replace obsolete or at-risk technologies are timely. 

About you:

• Proven previous working experience as an IT Manager or Head of IT.
• Senior stakeholder management and leadership skills to communicate required improvements at all levels both internally and externally. 
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems including but not limited to ITIL concepts.
• Previous experience analysing IT function effectiveness and aligning to business operations.
• Hands-on experience with computer networks, network administration and network installation, with a specific focus on office relocations and roll out of servers and network switches.
• Ability to manage IT service desk and networking functions to optimize efficiency and outcomes.
• Hands-on experience migrating on-premise infrastructure/services to cloud-based platforms.
• Proven working experience managing and leading major IT software projects during the Go Live period.
• Demonstrable experience of SQL database administration, optimisation, and security management for reliable and efficient data operations. 

About us:

Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. 

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

Benefits: 

The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish.

To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. 

Some of our benefits include:  

• 27 days holiday (plus statutory) - rising to 30 days after 2 years’ service
• Flexitime scheme
• Employer pension contributions up to 10%
• Buy/Sell annual leave
• Enhanced Maternity, Paternity and Adoption leave from 1 years’ service.
• Life assurance, income protection plan and enhanced sick leave policy
• Staff discounts including eye care contributions and discounted gym membership. 

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.  

How to apply:

For further details about the role and to apply, please click the apply button. 

You will also be asked to provide information in a supporting statement to evidence experience. Please provide examples (ideally using STAR format) of the following:

• On-Premises migration to cloud (sharepoint and file servers)
• Network upgrades
• Setting up a new office with IT KIT 

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

No agencies please unless otherwise instructed.