Admin/Project Coordinator

About Our Client

A successful international trade consultancy managing major government-funded export programmes. Due to significant growth and project demands, they need immediate administrative and project support.

The Role

Split between export project delivery, business development for funded programmes, and general administration. The successful candidate will manage multiple priorities whilst maintaining excellent attention to detail.

Key Responsibilities

Export Programme Delivery (40%)

Identify and contact eligible businesses in Coventry area (CV1-CV6 postcodes)

Research companies that meet government programme criteria

Initial outreach calls to explain funded export support available

Book appointments for consultants

Track all contacts in CRM system

Manage programme documentation and compliance

Project Administration (30%)

Support delivery of Coventry and Black Country export contracts

Complete funding applications and compliance reports

Track project milestones and deliverables

Coordinate between clients, chambers, and consultants

Follow up on all project leads and outstanding actions

Client & Office Support (20%)

Manage consultant diaries and meeting coordination

First point of contact for client enquiries

Follow up on proposals and outstanding quotes

General administrative excellence

Support webinar and training event logistics

Technology & Systems (10%)

Maintain CRM records (HubSpot/Dynamics)

Support implementation of AI tools for efficiency

Basic website and LinkedIn updates

Process documentation and improvement

Essential Requirements

Confident telephone manner - comfortable making 15-20 outreach calls daily

Research skills - ability to identify eligible businesses online

Strong organisation - managing multiple projects and deadlines

Excellent follow-up - ensuring nothing falls through cracks

IT proficient - MS Office, CRM systems, comfortable with new technology including AI tools

Attention to detail - critical for compliance work

Self-motivated - able to work independently when needed

Professional communication - written and verbal