Legal Compliance - Consumer Credit – Assistant Vice President

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Legal Compliance - Consumer Credit – Assistant Vice President – English

To contribute to the business objectives of Genpact by supporting the VP Legal Compliance in relation to Genpact’s FCA regulatory activities and by providing compliance consultancy and support to senior management and staff (UK and overseas based).

To act as the ‘whom failing’ for the SMF16 & SMF 17 in relation to consumer credit compliance matters.

Responsibilities

  • General
  • To assist Genpact in meeting its regulatory obligations.
  • To support employees in Senior Management Functions (SMF) in meeting their regulatory obligations.
  • To manage a small monitoring team based in UK and India.
  • Compliance Culture
  • To promote a culture of ethics and compliance within Genpact, promoting the understanding of FCA regulatory obligations.
  • To oversee and provide Compliance training for staff, as required.
  • Compliance Consultancy
  • To provide in-depth advice on the Financial Conduct Authority (FCA)’s rules and guidance as required in connection with Genpact’s regulated activities and its client offerings.
  • To provide regulatory advice in connection with business propositions.
  • To review risk events, confirm rule references and advise, as required, on action to be taken to rectify any breaches of the FCA’s Rules.
  • Regulatory Compliance Policies
  • To ensure that GWM compliance procedures reflect current statutory and regulatory requirements; are regularly reviewed; adequately communicated to staff and are monitored for compliance.
  • Compliance Monitoring Plan (CMP)
  • To prepare a Compliance Monitoring Framework ensuring that appropriate monitoring of GWM ’s regulated activities is conducted and evidenced.
  • To review and sign off monitoring reviews undertaken by members of the Compliance team.
  • To regularly report to senior management clients on the progress of the CMP and on findings/actions and resolution.
  • To liaise with internal and external auditors on CMP matters
  • Managing Relationships
  • Providing support and challenge to key business stakeholders in implementing compliant systems and controls.
  • Liaising with clients in relation to the Compliance function.
  • Working closely with the Risk function in relation to risk events.
  • Maintaining operational and company standards
  • Supporting the Company’s goals and values.
  • Encouraging and driving quality and continuous improvement of processes used across the business.
  • Ensuring practices are compliant with regulatory bodies’ expectations.
  • Personal Effectiveness
  • Managing time effectively.
  • Ability to prioritise and re prioritise work and manage service delivery targets within tight constraints.
  • Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances to influence.
  • Demonstrating sufficient self-awareness to identify personal strengths and areas for development.
  • Ability to analyse and problem solve.
  • Calm, reasonable and professional manner.
  • Ability to work under pressure.
  • Flexible to change, eager to improve and develop new skills.

Qualifications we seek in you!

Minimum Qualifications

  • Significant previous experience in a regulatory role, ideally working in a mid to senior role.
  • Detailed knowledge of the FCA Handbook particularly SYSC, CONC, COCON and DISP rules and how they apply to the consumer credit environment.
  • Good knowledge of AML requirements.
  • Experience of back-office consumer credit operations and advantage gained through a compliance function

Preferred Qualifications/ Skills

  • Professional or industry qualifications.
  • Excellent communication, relationship management and influencing skills.
  • Ability to build and maintain effective internal and external relationships.
  • Ability to analyze, present and report regulatory information to senior stakeholders in a clear and concise manner.

Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Details

Company
Genpact
Location
Greater London, England, United Kingdom
Posted