Data Quality Officer

Job description

Job responsibilities

• As a member of the Data Quality Team, support the trust in meeting the data requirements of clinicians, hospital managers, commissioners and Trust board.
• To Identify and report anomalies in data and ensure that any errors are corrected at source.
• To work as part of the EPR programme to ensure that patient related data held within the Trust is accurate
• and complete to enable reliable and robust reporting to support clinical and business processes, statutory information and income generation.
• Providing training, mentoring and coaching as required to groups.
• Provide training, mentoring and coaching on a one-to-one basis if required.
• Identify data quality issues and ensure that departments are made aware of them in a timely manner in line with national deadlines.
• To audit the accuracy and completeness of data held on Lorenzo and other trust systems ensuring that they are properly completed, and data quality standards are maintained in line with Information Governance requirements.
• To identify areas where the quality of data and or working practices require audit and help promote awareness of the importance of clinical data.
• To support the Clinic Coding and Information Departments to ensure that targets and quality standards are maintained within the agreed deadlines.
• To provide Data Quality training and awareness sessions as required based on service needs.
• To undertake Referral to Treatment (RTT) Validation, ensuring that patients on an RTT pathway have the correct RTT outcome. Chasing the outcome when necessary.
• Provide information to enable patients to be managed more effectively through their 18-week pathway.
• To close referrals when required for any patient showing on an RTT pathway that has been identified as a stopped pathway, ensuring that the correct pathway has been identified.
• Act independently guided by the principles and operational framework of the Trusts Access Policy and national and local 18 Weeks Guidance.
• To provide and receive complex information and communicate statistical matters/system changes to non-analytical professionals
• Be responsible for adapting and improving local information systems and procedures around data collection, input, audit and analysis so they continue to meet the needs of the trust.
• Extract data using online reports and analyse with Excel.
• To ensure Data Validation is complete within timescales to meet Trust and SUS deadlines.
• To resolve any queries relating to data quality at source.
• Be aware of and communicate any data changes and any software enhancements that will affect the quality of data.
• Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
• To participate and support all operational managers, users and developers in improving data quality encouraging decision making and action planning to resolve complex data and system issues and evaluating the effectiveness of such actions.
• Work with the IT trainers to provide support for new and existing members of staff.
• Working with the Senior Data Quality officer, monitor the Teams performance against Trust and NHS England Targets.
• Act independently to manage own workload, ensuring that issues are dealt with in a timely manner, identifying any problems and liaising with Trust managers as appropriate, ensuring that final reports or responses are provided in a timely manner.
• Undertake any other duties commensurate with this grade and nature of the post as allocated by the Manager, including project work and absence cover.

Relationships

Internal

• Consultants and Junior Doctors
• Nursing Staff
• General / Department Managers
• Clinical Coding Team
• Information Team
• Finance Team
• Governance Team
• All Administration Departments within the Trust
• Lorenzo Team
• EPR Workstreams
• Ward Administrators

External

• Cloud21
• General Practitioner Surgery Staff
• Other NHS Hospital Staff
• Other NHS Bodies
• Oracle Health Team

Special Requirements

• There is a requirement to use VDU equipment continuously every day DSE implications.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Experience and Knowledge

• Previous office experience
• Dealing with a wide range of data elements
• Use of Word, Excel and PowerPoint

• Previous work within an NHS environment
• Experience of working with a wide range of staff at all levels
• Knowledge of patient pathway from referral to discharge

Qualification(s) and Professional Training

• Good general education to GCSE level with Mathematics and English
• Evidence of continuing personal development

• International Certification of Digital Literacy (I.C.D.L) or further IT Training
• NVQ Level 2

Skills and Abilities

• Excellent key board skills
• Ability to generate an analyse reports from databases
• Investigative and analytical approach/experience
• Able to establish rapport and foster working relationships with a wide range of staff groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

Lewes House

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

http://www.geh.nhs.uk/