IT Support Technician

IT SUPPORT TECHNICIAN

BARNSLEY - OFFICE BASED

UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT

THE OPPORTUNITY:

This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.

You'll work closely with an experienced Network Operator who will provide hands-on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities.

THE ROLE:

• Support and maintain IT network and physical servers, helping the company transition to cloud systems.
• Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
• Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
• Assist with updates, projects, and system improvements to enhance IT services.
• Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.

THE PERSON:

• Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
• Recent graduates or those newly qualified in IT or computing.
• Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
• A full UK driving licence is desirable.
• Strong problem-solving skills, reliability, and a proactive attitude.
• Good communication skills and the ability to work collaboratively as part of a team.
• Positive work ethic, punctuality, and attention to detail.

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