Client Relationship Manager

Do you love being out at meetings with clients, building relationships and winning new business?

At Giant Group, we are looking for a Client Relationship Manager to work closely with recruitment agencies and help grow our contractor network.

What we offer

Salary: £35,000 - £45,000 per annum +£18k OTE (uncapped)

Contract: Permanent

Hours: 37hrs per week, Mon to Fri 9AM -5:30PM (flexibility required for client meetings and evening events)

Location: Field-based

About us

We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.

To understand more about Giant Group and our services please browse our website at: www.giantgroup.com

About the role

As a Client Relationship Manager (CRM) you will be responsible for developing and maintaining relationships with recruitment agencies that supply temporary contractors. Your primary objective will be to generate contractor referrals and grow agency partnerships by positioning Giant as the preferred supplier of payroll, compliance and workforce solutions.

You will work proactively with recruitment consultants, managers and directors to develop strong partnerships that increase contractor referrals and expand the use of Giant’s services.

Key responsibilities

• Build strong multi-level relationships within recruitment agencies, from consultants through to senior management.
• Developing a portfolio of recruitment agencies and increasing contractor referrals from those relationships.
• Identifying new recruitment agencies that work with temporary contractors and introducing Giant’s services.
• Growing Giant’s market share within your agency portfolio by developing trusted long-term relationships.
• Identifying opportunities to cross-sell or introduce additional Giant services such as screening, global payroll and workforce management solutions.
• Maintaining accurate records of client interactions, opportunities and pipeline activity within the CRM system.
• Using LinkedIn, email and phone engagement to build relationships with agency stakeholders.
• Working collaboratively with internal departments to ensure excellent service delivery to agency partners.
• UK travel and occasional evening hospitality where appropriate.

About you

• Energetic, driven to succeed in a sales-focused role
• Proven experience (3+ years) in business development or similar roles
• Skilled at building rapport and ‘reading the room’ in client meetings
• Tenacious with a track record of hitting sales and activity targets
• Resilient, positive and confident in both phone and face-to-face sales
• Excited to travel, meet clients and grow long-term partnerships

Employee Benefits

• 31 Days Holiday: Enjoy generous time off, inclusive of bank holidays.
• Pension Scheme: Secure your financial future with our pension plan.
• Enhanced Maternity and Paternity Pay: We're here to support your growing family.
• Supporting Childcare: Support for parents returning to work.
• Life Assurance: We've got you covered.
• Employee Referral Bonus: Refer talent and earn rewards.
• Birthday Leave: Celebrate your special day with an extra day off.
• Leave for Volunteering: Day off for charity work.
• Employee Assistance Program: Get the support you need when you need it.
• Buy Additional Holidays: More time for you, when you need it.
• BHSF Health Cash Plan: Your health is our priority.
• Giant Advantage: Exclusive discounts for our amazing team.
• Soft Loans: Emergency loans for unexpected expenses
• Subsidised Gym Membership: Stay fit and healthy with Nuffield Health.
• Role-Relevant Training: Invest in your career growth.
• Long Service Awards: Celebrate your loyalty and dedication.

All roles at Giant Group are subject to pre-employment checks. We’re proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.