Apprentice IT Systems Technician
Join our dynamic team! We are seeking an intelligent, self-motivated individual to start as an IT Technician Apprentice. Work in our busy IT Services department, tackle technical challenges, and maintain software/hardware. Unlock your tech career now!
Role
- Providing technical support via phone, email, remote support software and face to face – ensuring a high level of service
- Diagnosing technical faults and providing remedies
- Monitoring and updating our helpdesk software with information on support calls
- Delivering technical advice and guidance to staff and students
Installing, maintaining, repairing and removing software, hardware and other equipment as appropriate - Liaising with suppliers and purchasing new hardware, software and departmental supplies
- Testing new software and hardware systems
- Planning and improving the delivery of technical support
Training
- The apprenticeship training is delivered through Yeovil College with on site delivery once every two weeks, plus a one hour remote session each week
- This training will teach you the knowledge, skills and behaviours set out in the ICT Technician standard
- On completion, the apprentice will receive the level 3 qualification
- Upon completing our IT Technician Apprenticeship, the future holds promising opportunities
- The right candidate can look forward to a bright career trajectory, with the potential to evolve into roles like an IT Systems Technician or other advanced positions within the dynamic ICT sector
- Your journey begins here, but the possibilities for growth and success are limitless
- Join us and unlock your path to a rewarding tech career
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- YEOVIL COLLEGE
- Working Week
- Monday - Friday, 08:15 - 16:30
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 18th May 2026
- Start Date
- Monday, 25th May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Qualifications
- English GCSE, grade 9 – 4 / A* - C (Essential)
- Maths GCSE, grade 9 – 4 / A* - C (Essential)
- ICT GCSE, grade 9 – 4 / A* - C (Desired)
About the Employer
Gillingham School
Gillingham School is a mixed comprehensive for 11-19 year olds. Safeguarding Children Statement Gillingham School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Equal Opportunities Statement Gillingham School values the diversity of our workforce and welcome applications from all sections of the community.