Data Technician Apprentice

We have an exciting opportunity for an outstanding Data Technician Apprentice to join our growing administration team at our head office.

As part of this role, you will complete the Level 3 Data Technician Apprenticeship, designed to build your skills in communication, organisation, IT, and business operations.

Role Summary:

The Data Technician Apprentice supports Ginger Nut Training by collecting, validating, preparing, and presenting operational data to support quality assurance, compliance, learner progress, and employer reporting. Working within the Delivery Support team, the role helps ensure data is accurate, timely and useful for decision‐making, while completing the Level 3 Data Technician apprenticeship.

Key Responsibilities - without limitation, this role may include the following duties:

Data Collection & Validation:

• Support the collection and validation of learner, employer and operational data
• Assist with checking and improving data accuracy across systems (e.g. learner records, reviews, OTJ evidence)
• Identify missing, inconsistent or incorrect data and flag issues to the appropriate team

Reporting & Dashboards:

• Support the creation of regular learner and employer data reports (e.g. progress reports, engagement summaries)
• Maintain and update dashboards and trackers used by Admin, Quality and Engagement teams
• Assist with preparing data for management reports, SAR/QIP evidence and audit activity
• Preparing reports for clients
• Analysing data to identify patterns as well as using spreadsheets/ PowerBI for data visualisation to present data.

Funding, Quality & Compliance Support:

• Support the Funding & ILR team with data checks linked to ILR submissions and PDSAT reviews (under supervision)
• Assist with preparing evidence and datasets for quality reviews, audits and inspections
• Help maintain clear data records to support audit readiness and compliance assurance

Systems & Digital Tools:

• Use internal systems and digital tools (e.g. MIS, spreadsheets, CRM system and Learning ePortfolio platform)
• Support data organisation, version control and secure storage in line with data protection requirements
• Learn to produce data visualisations, charts and summaries to support decision‐making

Cross‐Team Support:

• Work collaboratively with Administration, Quality, Funding and Client Engagement teams
• Respond professionally to internal data requests within agreed timescales
• Participate in team meetings and contribute to continuous improvement discussions
• Support the maintenance and accuracy of contact and engagement data used for B2B employer newsletters and learner communications, ensuring mailing lists are up to date, segmented correctly and compliant with data protection requirements
• Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Logical
• Team working
• Creative
• Initiative
• Flexible and adaptable