Amazon Inventory & Customer Service Coordinator

We’re looking for an experienced, organised and commercially minded Amazon Inventory & Customer Service Coordinator to join our busy team.

You’ll take ownership of day-to-day Amazon inventory and operations, while also delivering excellent service to our retail and wholesale customers.

Key Responsibilities

• Upload and maintain products on Amazon Seller Central
• Manage inventory, replenishment and FBA shipments
• Monitor stock levels and ensure strong product availability
• Manage Amazon promotions, pricing and cost control
• Coordinate stock requirements and instructions with our warehouse
• Monitor performance and identify stock or operational issues
• Deliver excellent customer service to our retail customers
• Support our wholesale customer service team when required
• Work closely with Sales, Operations and Warehouse teams

What We’re Looking For

• Previous hands-on Amazon experience is essential
• Strong experience with Amazon product uploads, inventory and replenishment
• Commercially aware with good attention to costs
• Excellent customer service and communication skills
• Highly organised, proactive and confident working independently
• Good Excel and systems skills

This is a great opportunity for someone who enjoys combining Amazon, inventory, operations and customer service in a fast-paced commercial environment.