Implementation Executive

  • Clear progression plan
  • Flexible schedule
  • Paid training opportunities
Looking for Project Management, Implementation Executive or Graduate Product Manager jobs in London? Interested in a career FinTech and SaaS? Apply to this Implementation Executive job in London today! Company profile - Tax Tech  This future rocketship is rethinking the ways tech companies can manage sales tax and global compliance. Backed by top investors and growing quickly, they help modern brands and platforms eliminate complexity in tax and unlock global growth. Described as being at the forefront of the tax-tech space, they're now looking for their first Implementation Executive in London to join the founding team and help shape their go-to-market strategy. Job description - Implementation Executive As an Implementation Executive, you will be key to ensuring a smooth and successful onboarding experience for a varied client base. You'll need to quickly build a deep understanding of the internal systems and services, alongside the broader ecosystem your client base operates in. You will be comfortable navigating a wide range of eCommerce platforms, billing tools, and financial systems and will be excited by the prospect of helping clients do the same. You'll need to connect the dots between business operations, tax requirements, and technology, all while communicating clearly and empathetically. Key responsibilities -Implementation Executive
  • Lead the onboarding process for new clients, ensuring all required data, documentation, and key setup steps are completed accurately and efficiently.
  • Act as the first point of contact for client questions during onboarding, explaining complex and technical concepts in accessible, layman's terms.
  • Identify nuances or inconsistencies in client submissions and know when to dig deeper and when to escalate to internal teams.
  • Collaborate with our Product and Tech teams to relay client feedback, highlight recurring issues, and contribute to improvements in tools and processes.
  • Build trusted relationships with clients, helping them feel confident and supported during a critical phase of their journey.
Job requirements - Implementation Executive The ideal candidate will be:
  • A technical mindset, a STEM degree, would lend itself to the role
  • Analytical and logical thinking - you're comfortable working through structured processes and dealing with edge cases.
  • Strong communication skills - both written and verbal, with the ability to explain complex topics simply and clearly.
  • A genuine passion for working with clients - you're motivated by helping people feel informed, empowered, and successful.
  • Collaborative approach - you're excited to learn how Yonda's systems work and to partner with other teams to improve the client experience.
  • A mindset for ownership - you care deeply about doing things right and understand the long-term value of great onboarding.
Benefits of the job - Implementation Executive
  • A starting salary of £35,000 - £40,000 (DOE)
  • Direct mentorship from the founding team
  • Hybrid working from our central London base
  • Regular socials and a tight-knit team culture
  • A genuine chance to shape the future of a fast-growing startup
Looking for graduate jobs in Implementation? Interested in FinTech, startups or tech? If you're curious, ambitious, and ready to launch your career in project management, apply to this Project Manager job in London today! Give a Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work; read our Diversity and Inclusion promise for more information about this.
Company
Give a Grad a Go
Location
London, South East, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Posted
Company
Give a Grad a Go
Location
London, South East, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Posted