CRM Executive

CRM Executive
Location: Hybrid (2 days in-office)
Salary: £30,000

We're working with a growing marketing team that's investing in smarter, more connected customer experiences and CRM is a key part of that journey. They're now looking for a CRM Executive to help deliver and optimise personalised customer journeys using Adobe tools.

This is a hands-on role focused on campaign execution and optimisation - ideal for someone confident working within CRM platforms and looking to deepen their technical expertise.

What you'll be doing

• Build and deliver CRM campaigns across email, app, and other digital channels

• Use Adobe Journey Optimiser to execute and refine customer journeys

• Support upsell and retention strategies in collaboration with the wider CRM team

• Track and analyse campaign performance to identify areas for improvement

• Assist with segmentation, reporting, and day-to-day campaign delivery

What we're looking for

• Solid hands-on experience using Adobe Journey Optimiser (or similar CRM tools)

• Comfortable working with campaign data and basic segmentation techniques

This is a great opportunity to join a function that's actively evolving. If you would like more information, click Apply Now

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