Digital Account Management

We are a digitally-led IT solutions provider on a mission to transform how organisations procure and manage technology. Our market-leading digital procurement platform is redefining the IT buying experience, enabling customers to operate more efficiently, transparently, and strategically. As part of an ambitious growth strategy rooted in digital leadership, we are scaling rapidly and investing heavily in innovation, platform development, and client engagement. This is a pivotal time to join the business. We are expanding our digital ecosystem, modernising how we work with customers, and creating genuine long-term value through technology-driven solutions. We are looking for forward-thinking, commercially minded individuals who thrive in fast-paced environments, enjoy solving real problems with digital solutions, and want to make a tangible impact on client outcomes.

As a Digital Solutions Account Manager, you will manage a portfolio of approximately 40-60 clients across private and/or public sector organisations. The role is focused on:

• Driving digital platform adoption
• Identifying future IT projects and refresh cycles
• Embedding a digital-first procurement approach within customer organisations

You will act as a trusted advisor, working closely with clients, vendors, and internal stakeholders to scope, register, and deliver high-value IT opportunities scheduled over the next 12-24 months.

• Build strong relationships with key stakeholders to understand IT needs and procurement strategies
• Proactively promote adoption of the digital procurement platform
• Deliver tailored platform demonstrations aligned to client requirements

• Manage a portfolio of circa 40-60 active accounts with structured engagement plans
• Maintain detailed account intelligence including stakeholders, IT roadmaps, spend data, and renewal cycles
• Identify and qualify IT projects valued at £10k+, scheduled within the next 12-24 months
• Register and manage strategic opportunities with vendors, progressing deals through to close
• Forecast and report on pipeline growth and account performance

• Actively prospect and generate new business opportunities
• Identify and target potential clients across existing and new markets
• Build and maintain a pipeline of new accounts

• Work with clients and vendors to scope technical and commercial requirements
• Engage internal technical specialists, supply chain teams, and partner managers to shape propositions

• Manage BAU transactional activity with high attention to detail
• Maintain accurate CRM records to support forecasting and reporting
• Meet and exceed KPIs across engagement, pipeline value, revenue, and gross profit
• Cross-sell additional services and third-party solutions where appropriate

• Minimum of 1 year account manager experience in a IT business
• Positive, proactive, and growth-oriented mindset
• Strong interest in digital transformation and technology-led change
• Ability to learn and articulate new products, platforms, and concepts quickly
• Confidence delivering product demonstrations and value-led conversations
• Strong communication and relationship-building skills
• Ability to manage time and priorities across a varied account base
• High attention to detail with CRM and sales systems
• Previous experience in IT sales or internal account management
• Understanding of IT products, vendor ecosystems, and procurement processes (advantageous)

• Opportunity to join a high-growth, digitally driven IT solutions business
• Modern city-centre office with premium facilities
• Best-in-class sales tools, enablement, and ongoing training
• Clear progression into strategic account or sales leadership roles
• £30,000 - £40,000 base salary + uncapped commission
• Collaborative, supportive culture with strong development focus
• Comprehensive benefits package including pension, hybrid working, and additional lifestyle benefits

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.