Account Executive

Location: Horsham, West Sussex (Hybrid working available)

Hours: Monday to Friday, 8:30am – 5:30pm

Salary: £30,000 (negotiable based on experience) with £50,000 OTE in Year 1.

Ready for your next challenge?

We’re looking for a motivated, proactive and growth-driven Account Executive to join our expanding team. If you thrive in a supportive, social work environment and want the opportunity to build your career, this could be the perfect next step.

About Global 4

At Global 4, we support businesses across the UK with a comprehensive range of technology solutions. Our mission is to solve our customers’ technology challenges by delivering the right solutions and consistently providing best-in-class service.

Our portfolio includes cloud telephony, IT services, CCTV & security, data connectivity, mobiles, and energy. As a forward-thinking organisation, we support clients across multiple sectors and proudly maintain a near-five-star Trustpilot rating, backed by ISO 9001, 14001, and 27001 accreditations. With strong retention levels and a rapidly growing client base, we’re committed to investing in both our people and our product offering.

Supported by significant growth and recent client-base acquisitions, our Account Management division is expanding — creating a fantastic opportunity for someone eager to develop their expertise and career.

You’ll begin with a two-week induction to set you up for success, followed by a six-month coaching and development journey. High performers can progress into senior account management roles within six to nine months, unlocking even greater earning potential.

If you're looking for a role with challenge, reward, and genuine progression — now’s your time to shine.

What will you be doing?

• Growing and developing our existing customer base through daily account calls and arranging on-site health checks.
• Introducing new products, services, and platforms to customers through our multi-service discount proposition.
• Building strong, long-lasting customer relationships to support retention.
• Acting as a key point of contact for account queries, with full support from our specialist teams.
• Updating customer and service information within our CRM to identify and track future opportunities.
• Managing opportunity pipelines and tracking upcoming renewals.
• Keeping customers informed on installation and project updates.

Required Skills & Experience

• 1–2 years of sales experience (Telecommunications/IT experience is beneficial but not essential).
• Excellent communication skills.
• Self-motivated with a proactive and positive approach.
• Comfortable working to and exceeding targets.
• Confident communicating both over the phone and face-to-face.
• Financially and target-driven, with a passion for delivering a great customer experience.

Company Benefits

• 50% off our Broadband (free after two years).
• 25 days holiday plus bank holidays.
• Additional annual leave based on length of service.
• Company Growth Share Options Scheme.
• £250 Bright Ideas Scheme.
• Employee Recognition Scheme – including days out.
• Buy & Sell holiday scheme.
• Death in service benefit.
• Friday fridge.
• Company lunches.
• £1,000 Refer-a-Friend Scheme.
• Fun incentives.
• Paid charity leave.