Sales Administrator

Sales Administrator 

Location- Horsham, West Sussex

Hours- 40 per week

Salary- £27k- £30k DOE

 Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!

We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey.

What will you be doing?

Never a dull day as our crucially important Sales Administrator in Global 4. There are plenty of different tasks to perform that keep your role fresh and exciting! These include:

·      Liaise with all internal departments to ensure our client experience is as smooth as possible

·      Work closely alongside existing Sales Administration to ensure harmonious completion of tasks

·      Confirm & process all new orders with sales team and Projects team

·      Raise and monitor tickets for sales teams, including the management of any departure customers

·      Monitor and log customer fault tickets - liaising with sales team and service desk

·      Quality check documentation for new orders including detail within CRM to ensure complete & accurate

·      Manage reporting as/where may be required including deal leasing progression

·      Managing the relevant departmental inboxes and assigning as/where necessary

·      Answering calls for the Sales department and assigning as/where necessary

·      Diary Management including the scheduling of meeting rooms for internal meetings for the team

·      Raising purchase orders where necessary and subsequent actions to conclude. 

·      Supporting the sales team with amendments to quotations post-survey and the reissue of paperwork for re-signoff.

·      Maintain and update customer database and sales records

·      Support the onboarding process for new clients and ensure smooth handover to account management

·      Handle general office duties related to the sales function as needed

·      Any other duties as/where required.

What do we need from you?

·      Exceptional organisational skills. This includes prioritisation of workload

·      Strong interpersonal skills to integrate to the team

·      Excellent communication and listening skills

·      Strong IT Skills including Word, Excel, PowerPoint, and Outlook  

·      Ability to multi-task and work in a fast-paced environment 

·      Strong attention to detail

·      Excellent numerical skills 

Who are Global 4?

Here at Global 4, We Love Tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our clients technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy.

As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our clients with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high.

With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to Grow Together, investing in our people and our product offering. If you’re looking for a change, for a challenge, for reward, and can Work Hard, Play Hard, now is the time to join Global 4!

What benefits will you receive?

·      50% off broadband, completely free after two years.

·      25 days holiday plus bank holidays

·      5 additional days leave granted based upon length of service

·      Kudos Employee Recognition Scheme – Including Days Out

·      Buy & Sell holiday allowance scheme

·      Death in service benefit

·      Pension scheme

·      Complimentary fresh fruit, tea, and coffee (in Horsham office)

·      Friday drinks fridge

·      £1,000 Refer A Friend Scheme.

·      Paid Charity leave