Cloud Engineer - L3
Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a skilled and motivated Senior Cloud Engineer to join our dynamic IT infrastructure team. The successful candidate will be responsible for designing, deploying, and optimizing cloud-based solutions across hybrid environments. You’ll play a key role in ensuring system reliability, scalability, and performance by leveraging automation, modern cloud architecture, and best practices. Your responsibilities
- Design and implement cloud infrastructure solutions across Azure and hybrid environments
- Develop and maintain Infrastructure-as-Code templates and automation scripts using tools such as PowerShell, ARM, Bicep, or Terraform
- Implement security protocols including role-based access controls (RBAC), encryption, and identity management
- Configure Azure blueprints and Azure Policy
- Deploy and Manage Azure Landing Zones
- Assist in migration of on-prem workloads to the cloud using best practices for scalability and security
- Monitor cloud resources and services to ensure high availability and performance
- Collaborate with network engineers to configure secure connectivity (VPNs, ExpressRoute, Private Link, etc.)
- Support CI/CD pipeline implementation and integration with DevOps tools
- Troubleshoot cloud-related incidents and perform root cause analysis
- Maintain documentation of environments, configurations, and standard operating procedures
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience
- 10+ years’ experience infrastructure Operations/Engineering
- Hands-on experience with Microsoft Azure services (VMs, Storage, Networking, Identity, Automation)
- Solid scripting skills in PowerShell and Infrastructure-as-Code tools (ARM, Terraform, Bicep)
- Understanding of hybrid cloud architectures and secure mail transport using Exchange Hybrid setups
- Knowledge of authentication protocols (OAuth 2.0, OpenID Connect, SAML)
- Ability to troubleshoot complex issues across networking, certificates, authentication, and compliance
- Experience with monitoring and logging tools (Azure Monitor, Log Analytics, Event Viewer)
- Azure Administrator Associate or equivalent certification
- Familiarity with Azure networking, Azure Firewall, Front Door, and DNS management
- Exposure to Zero Trust architecture principles
- Experience with CI/CD integration and containerization (AKS, Docker, Helm)