Azure qualified Technical Support Engineer - Investment Banking

Azure-Certified Desktop Support Engineer – Investment Banking (VIP Support)

Immediate Start

We are seeking an experienced Desktop Support Engineer with a strong VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is a fully onsite, hands-on desktop role for an initial 6-week contract, with a strong possibility of extension.

Key Details

  • Location: Onsite, Central London

  • Working Pattern: Rotational shifts

    • 07:30 – 16:30

    • 10:30 – 19:30 (Monday to Friday)

  • Rate: £275 per day (Inside IR35 – Umbrella only)

  • Languages: French fluency advantageous

Role Overview

This role is heavily desktop and floor-walking focused, supporting front-office and senior stakeholders in a high-pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support, resolving incidents quickly and professionally while maintaining excellent customer experience standards.

Essential Skills & Experience (Non-Negotiable)

  • Proven VIP / Executive Desktop Support experience within Investment Banking

  • Azure certification with practical exposure to Azure-based user and endpoint support

  • Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support

  • Strong onsite desktop support background, including floor walking and desk-side troubleshooting

  • Experience working within a Service Desk / Incident Management environment

  • Advanced support of Windows OS (Windows 7 & Windows 10)

  • Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)

  • Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting

  • Confident supporting users both face-to-face and remotely

  • Exceptional customer-facing skills, with a polished, professional presence

  • Excellent troubleshooting ability with strong attention to detail

  • Service-oriented mindset with a focus on first-time fix and user satisfaction

Desirable Skills

  • Fluency in French

  • Experience supporting front-office trading environments

  • Exposure to Azure AD / Intune user support

  • Knowledge of endpoint security and encryption tools

Why Apply

If you are a hands-on Desktop Support Engineer with Investment Banking VIP experience, strong onsite support skills, and a recognised Azure certification, and you are available to start immediately, this is an excellent opportunity to join a fast-paced, high-profile environment.

Apply Now
Apply Now

Job Details

Company
Global Technology Solutions Ltd
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Salary
£275 per day
Posted