Break/fix Printer - Field Service Engineer - Sheffield / Barnsley / Doncaster
Break/Fix Printer Engineer Sheffield / Barnsley / Doncaster
Covering S & DN Postcodes
Salary: Up to £31,000 per annum
We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance of printers and multifunction devices within customer environments.
This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service.
Key Responsibilities- Attend customer sites to diagnose and repair printers and multifunctional devices
- Carry out break/fix repairs on mono and colour laser printers and MFDs
- Perform preventative maintenance to reduce equipment downtime
- Install and configure new devices, including network connectivity
- Diagnose and resolve mechanical, electrical and firmware-related faults
- Replace parts including fusers, rollers, transfer belts, drums and feed assemblies
- Complete service documentation accurately (job sheets, parts usage, service reports)
- Provide technical advice and basic user guidance to customers
- Maintain company vehicle, tools and stock to required standards
- Adhere to health & safety procedures and manufacturer guidelines at all times
- Proven experience as a Break/Fix Printer Engineer or MFD Field Engineer
- Strong fault-finding skills across mechanical and electro-mechanical systems
- Experience working on networked printers (basic TCP/IP knowledge desirable)
- Confident replacing consumables and major components
- Experience with leading manufacturer devices advantageous
- Ability to work independently in customer-facing environments
- Excellent problem-solving skills and attention to detail
- Full UK driving licence essential
- Salary up to £31,000 per annum
- Company estate vehicle provided
- Tools, test equipment, laptop and mobile phone supplied
- Ongoing manufacturer and technical training
- Full-time, permanent position within a stable and supportive engineering team
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