ITSM New Business Sales Consultant

ITSM New Business Sales Consultant

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Location: Hybrid Watford (2 days per week in office)

Type: Full-time

Salary: £60,000 £80,000 + commission (OTE £120,000 £150,000) The Opportunity

Were looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation.

This is a true hunter role focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. Youll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design.

If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.

What Youll Be Doing

New Business Development

• Proactively generate and win new business across MSPs and enterprise organisations
• Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
• Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
• Develop a strong pipeline through outbound activity, networking, and targeted campaigns

Consultative Solution Selling

• Lead discovery sessions to uncover client challenges and opportunities
• Position ITSM, integration, and automation solutions aligned to business outcomes
• Deliver compelling demos, proposals, and workshops
• Manage the full sales cycle from prospecting through to close and handover

Deal & Pipeline Management

• Navigate complex, multi-stakeholder sales environments
• Maintain accurate forecasting and pipeline visibility
• Consistently meet and exceed revenue targets

Market Insight & Collaboration

• Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
• Feed market intelligence back into marketing, product, and leadership teams
• Collaborate cross-functionally to support growth and customer success

What Were Looking For

Essential:

• Proven track record in new business (hunter) sales within ITSM, IT services, or MSP environments
• Experience selling ITSM, automation, or integration solutions
• Strong understanding of managed services and recurring revenue models
• Ability to manage complex B2B sales cycles
• Excellent communication and consultative selling skills
• Highly self-motivated with a results-driven mindset

Desirable:

• Knowledge xkybehq of ITSM frameworks (e.g. ITIL, SIAM)
• Experience with integration or workflow automation platforms
• Background selling into MSPs, enterprise IT teams, or via channel/resellers

Why Join Us?

• Join a growing international business with strong market momentum
• High-earning potential with uncapped commission structure
• Work in a collaborative, forward-thinking environment
• Opportunity to influence growth strategy and market expansion

Additional Benefits:

• 1-week onboarding and cultural immersion at HQ in Finland
• Global presence across the UK, Europe, and the US
• Strong focus on autonomy, progression, and professional development

Ready to Make an Impact?

If youre a driven new business sales professional with ITSM expertise and a passion for winning, wed love to hear from you.