Onsite IT Support Engineer - 4 Days

Contract Opportunity – Onsite IT Support Engineer – 4 Days per week London – Tower Bridge Area £200 per day (inside IR35) | 4 days per week | 1 month contract with potential extensions

Our client are a London-based Managed Service Provider (MSP) delivering agile, user-focused IT solutions to innovative businesses. Due to increased demand, they’re looking for a proactive and skilled Onsite IT Support Engineer to join us on a contract basis, working 4 days per week on-site at a client location near Tower Bridge.

This is an excellent short-term opportunity for a hands-on IT professional who thrives in client-facing environments and enjoys being the go-to expert on-site.

Key Responsibilities

• Provide on-site technical support and issue resolution across hardware, software, networks, desktops, laptops, printers, and peripherals.
• Liaise with remote Helpdesk and 2nd/3rd line teams to escalate and resolve complex issues.
• Manage workstation builds, configurations, deployments, and upgrades.
• Perform health checks, patching, and preventative maintenance.
• Support Microsoft 365 services and assist with Wi-Fi and network troubleshooting.
• Accurately log incidents, solutions, and changes using Autotask and IT Glue.
• Maintain professional, clear communication with end users and internal teams.
• Support project-related tasks such as hardware refreshes, office moves, and rollouts.

What We’re Looking For

• 2+ years in an on-site IT support role, preferably in an MSP or fast-paced corporate setting.
• Solid Windows troubleshooting skills and good networking knowledge (TCP/IP, DNS, Wi-Fi).
• Experience with Windows Remote Desktop Services (RDS).
• Confident supporting Microsoft 365 environments.
• Familiarity with PSA tools (Autotask preferred) and documentation platforms (like IT Glue).
• A self-starter who can work independently and deliver a strong client experience.

Start date: ASAP Location: On-site near Tower Bridge, London

If you're available immediately and ready to make an impact on-site, get in touch today!