IT Deployment Team Lead

Job summary

We are seeking an experienced and motivated Deployment Lead to join our team on a 9-month secondment/fixed-term basis to provide cover for a secondment within the team. This is an exciting opportunity to play a pivotal role in delivering key transformation and digital deployment programmes across our Trust.

This role sits within the IT Operations Team, which forms part of the wider Digital Service.

The Digital Service Team is responsible for leading the Trust's digital strategy, development, coordination, planning, project management, and programme delivery across all digital and supporting services.

Working closely with operational, clinical, and corporate stakeholders, the Deployment Lead will be responsible for delivering an effective service across our GHC IT estate. A key focus of the role is to ensure that clinical and corporate staff are provided with the IT equipment they need in a timely and efficient manner, supporting excellent service delivery and enabling staff to work effectively. You will ensure deployments are delivered safely, effectively, and in line with programme objectives, helping colleagues realise the benefits of digital transformation and service improvement.

Main duties of the job

The Digital Service Team is responsible for leading the Trust's digital strategy, development, coordination, planning, project management, and programme delivery across all digital and supporting services.

This role sits within the IT Operations Team, which forms part of the wider Digital Service.

The primary purpose of the role is to lead the IT Deployment Team, ensuring the delivery of an efficient, professional, and high-quality service that supports the Trust's IT equipment estate. The post holder will be responsible for overseeing the imaging, asset management, and deployment of new and existing IT equipment across Gloucestershire Health and Care (GHC). They will also take ownership of the full lifecycle management of GHC IT equipment.

The IT Deployment Team Leader will work across all GHC sites, although their normal base and starting point will be Edward Jenner Court, Brockworth. The role requires strong technical expertise in device imaging, hardware deployment, and IT asset management.

In addition, the post holder will be part of a central operational hub responsible for managing real-time communications with customers regarding the status of IT services, clinical systems, and operational issues. They will work closely with colleagues across Digital Services and other departments to ensure incidents, requests, and service updates are communicated effectively and resolved efficiently

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.