Field Service Engineer

Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team.

This is your chance to step into a role where you'll work hands-on with cutting-edge diagnostic instruments used in microbiology, immunology, and molecular diagnostics, directly supporting laboratories that impact lives every day.

Thinking of a career change? If you're currently a Biomedical Scientist working in a clinical laboratory and want to move into a field-based engineering role, we'd love to hear from you. Full training and mentoring will be provided, so you can smoothly transition into this exciting career path.

• Install, commission, and validate diagnostic instruments in clinical labs across the UK.

• Carry out routine maintenance, emergency repairs, and precise calibrations.

• Troubleshoot technical issues to minimise downtime for customers.

• Provide hands-on technical training and support to end-users.

• Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service.

• Maintain accurate service records in line with regulatory standards.

• A degree/diploma in Engineering, Biomedical Science, Electronics, or a related field.

• Experience in field service, instrumentation, or laboratory diagnostics (but full training provided for Biomedical Scientists).

• Strong problem-solving skills with a mechanical/electrical mindset.

• Excellent communication and customer service skills.

• A proactive, independent worker who's flexible and travel-ready.

• Full UK driving licence (essential).

• Knowledge of ISO 13485/CE/UKCA quality standards is desirable but not essential.

• Competitive salary based on your skills and experience.

• Performance-based bonus scheme.

• Fully expensed company car (available for personal use).

• Comprehensive training + ongoing professional development.

• A supportive, collaborative team culture.

• The chance to work with cutting-edge diagnostic technology and make a real impact.

If you're ready to grow your career in a role that combines technical expertise, customer interaction, and the opportunity to support life-saving diagnostics, apply today and take your next step with a trusted UK leader in IVD innovation.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.