Business Systems & Projects Manager

About Us

Good One Deals is one of the UK's fastest-growing wholesale food and drink distributors, supplying convenience stores, retailers and businesses across the UK.

We are embarking on an exciting digital transformation programme that will modernise every part of our business. This includes our Shopify B2B platform, warehouse operations, CRM, purchasing, inventory management, reporting and customer experience.

We're looking for a highly organised, commercially minded Business Systems & Digital Projects Manager to lead these projects and become the key link between our business and our technology partners.

This is not a traditional IT support role. We are looking for someone who enjoys improving business processes, implementing systems and delivering projects that make a measurable difference.

The Role

Reporting directly to the Head of Commercial Ops, you will take ownership of our business systems roadmap and oversee the successful delivery of technology projects across the business.

Working with external software developers, implementation partners and internal departments, you'll ensure that our systems improve efficiency, support growth and provide an excellent customer experience.

Key ResponsibilitiesBusiness Systems

• Own and continuously improve our Shopify B2B platform.
• Manage system integrations between Shopify, CRM, warehouse, inventory and finance.
• Identify opportunities to automate manual processes.
• Ensure data accuracy across all business systems.
• Document business processes and recommend improvements.

Digital Transformation

• Lead the implementation of new systems and software.
• Manage digital projects from planning through to delivery.
• Produce project plans, timelines and documentation.
• Coordinate internal teams and external software partners.
• Test new functionality before release.

Warehouse & Operations

• Work closely with warehouse teams to improve operational efficiency.
• Support barcode scanning, picking, packing and inventory improvements.
• Help implement warehouse management processes.
• Improve stock visibility and purchasing workflows.

Reporting & Analytics

• Develop live management dashboards.
• Monitor key business KPIs.
• Produce reports for sales, operations and management.
• Identify trends and recommend improvements.

Supplier & Developer Management

• Manage relationships with software providers.
• Coordinate external developers and consultants.
• Ensure projects are delivered on time and within budget.
• Challenge suppliers where necessary to achieve the best outcomes.

What We're Looking ForEssential

• Experience with Shopify
• Experience managing business systems or digital projects.
• Strong project management and organisational skills.
• Excellent problem-solving ability.
• Experience working with external software developers or suppliers.
• Strong understanding of business processes.
• Excellent communication skills.
• Confident using Excel and reporting tools.
• Ability to manage multiple projects simultaneously.
• Commercial awareness and a continuous improvement mindset.

Desirable

• Experience within wholesale, distribution, logistics or FMCG.
• Knowledge of CRM, ERP or Warehouse Management Systems.
• Understanding of APIs and system integrations.
• Experience implementing new software.
• Familiarity with inventory, purchasing or warehouse operations.

What Success Looks Like

Within your first 6 months you will help deliver:

• Improved Shopify functionality.
• A more efficient warehouse operation.
• Better inventory visibility.
• Improved purchasing processes.
• Live management dashboards.
• Better customer experience.
• Increased automation across the business.
• Reduced manual administration.