Learning & Development Trainer - Fixed term

We are currently recruiting x2 Learning and Development Trainers to join us on a fixed term basis, responsible for designing and delivering impactful training to colleagues across the business as part of our digital transformation rollout.

Contract Type: Temporary (until 31 March 2027), subject to funding approval.

Important Note: Funding for this role has been secured until 31 March 2026. While there is an acknowledged need for the role to continue beyond this date, continuation into the following year will be subject to our formal budget approval process.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Take ownership of designing and delivering high-quality learning for Salesforce and other systems
• Build inclusive, learner-focused training using a blended approach (e.g., face-to-face, digital assets, guides, workbooks) that aligns with best practices in instructional and accessibility design
• Deliver training to a wide range of audiences, from frontline teams to senior leaders, adapting approach based on learner needs and digital literacy
• Convey technical and system-based information in a clear, accessible, and engaging way
• Plan and facilitate a structured training rollout in collaboration with project leads
• Evaluate training outcomes and apply insights to enhance delivery, materials, and learner support
• Support post-training learning through follow-up interventions and resources
• Develop a sustainable learning strategy to ensure ongoing support and training beyond the life of the project, including knowledge transfer, upskilling internal teams, and creating self-serve resources.
• Work with business leads to establish a process for maintaining and updating learning materials in line with future system changes.

Requirements

Essential

• Experience designing and delivering system training to varied audiences
• Experience supporting large-scale change initiatives or tech implementations
• Learning design principles and adult learning theory
• Knowledge of how to design and deliver impactful training for systems and processes
• Understanding of Salesforce
• Comfortable working in a fast-paced, change-focused environment.

Benefits

• Starting salary of £32,507 per year (pro rata)
• Social Housing Pension Scheme - upto 10% employer contribution
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!