Senior Software Engineer, Site Reliability Engineering, Cloud IRT

Minimum qualifications:

  • Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
  • 5 years of experience with software development in one or more programming languages.
  • 3 years of experience in designing, analyzing, and troubleshooting distributed systems.
  • 2 years of experience leading projects and providing technical leadership.

Preferred qualifications:

  • Experience in telemetry systems and incident and risk management.
  • Ability to work on cross-organizational boundaries.
  • Ability to balance product/development velocity with architectural hygiene.
  • Excellent problem-solving approach and communication skills, with a passion for learning from experiences.

About The Job

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance.

Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Cloud Incident Response Team (IRT) has a critical mission to create the most dependable experience for GCP customers. Cloud IRT responds to and helps coordinate, mitigate or resolve major incidents across all of GCP. Our rotation includes a community of some of the most experienced and executive engineers in Cloud SRE. Our core team builds the processes, systems and tooling necessary to deliver customer focused mitigations to critical GCP incidents. This will involve working on tooling, systems and processes.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Define and escalate risks in Cloud and reduce incident probabilities with strategic and tactical/pragmatic approaches as appropriate.
  • Focus on high-quality customer outcomes and continuous collaboration across GCP teams.
  • Create IMAG training, end to end processes for incident management lifecycle, and partner with Cloud SRE UTLs and the Cloud Support leadership team.
  • Build systems and tooling to support the Cloud IRT team. Improve visibility for Cloud, detection of large-scale issues, communications to customers, stakeholders and customer facing teams.
  • Participate in oncall rotation supporting critical incident response for all of GCP.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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Job Details

Company
Google
Location
London, UK
Posted