IT Support Analyst

IT Support Analyst

We are currently working closely with our client to recruit an IT Support Analyst.

Who will you be working for?
Our Client is a lovely small corporate business with offices within Central and Greater London.

What will you be doing?
You will be providing first line IT support across all business offices.

Key Duties:

• Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
• Hardware specification, testing and procurement.
• Hardware repair and maintenance.
• PC and Printer troubleshooting
• Configuring and deployment of desktops/laptops to end users.
• Setting up and management of user profiles.
• Liaising with ISP checking Internet connections.
• Configuring and managing wireless networks.
• Maintain and follow standard build processes and full documentation for all systems.
• Maintain asset inventory.
• Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
• Registering products for warranty.
• Purchasing consumables in relation to IT equipment.

About you:

• Previous experience within a similar role - essential
• Be an exceptional communicator - essential.
• Confident in a formal environment.
• Remain calm and composed under pressure.
• Strong organisational skills.
• Reliable with exceptional time keeping.

What’s in it for you?
This is a great opportunity to work for small corporate offices.  Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more.  The salary is £28,500 - £40,000 dependent on experience.

How to apply
To apply for this role, please click on the ‘Apply’ button below.